Done-for-you operations manuals

Your team's knowledge.
Locked in. Not walking out.

Every time an employee leaves a small business, processes disappear with them. OpsIQ builds your living operations manual — automatically. By the time we're done, your business runs without relying on any single person.

2–4 wks avg. productivity loss when key employee leaves
$200–500/mo subscription keeps your manual current
Operations Manual — Acme HVAC
Contents
Welcome & Overview
Opening Procedures
Service Call Protocol
Equipment Troubleshooting
Vendor Contacts
Employee Onboarding
Service Call Protocol
01
Pre-call preparation

Check dispatch system 30 min before. Review customer history in Jobber. Flag any previous issues.

02
Arrival check-in

Text customer 10 min before arrival. Take before-photos of unit if no prior visit on file.

03
Diagnosis & estimate

Use diagnostic flow chart. If repair exceeds $500, text photos to dispatch before quoting. Labor rate: $95/hr.

AI-generated from team interviews

SMBs are one person away from chaos

Knowledge walks out the door

The office manager who knows every vendor. The technician who knows every quirk of the equipment. When they leave, the business pays for it in mistakes, rewrites, and wasted time.

Documentation is a pain to maintain

Most business owners know they should document their processes. They don't have time to do it. And by the time it's done, something has already changed.

Consultants are expensive and slow

A proper operations manual from a consultant costs $3,000–10,000 and takes months. By the time it's done, the business has moved on and the manual is already outdated.

From scattered knowledge to a living manual — in days

01

We interview your team

Our AI sends employees short voice and text prompts tailored to their role — "Walk me through how you open the shop" or "What do you do when the AC unit trips?" No meetings, no lengthy forms. They answer on their own schedule.

02

AI structures your SOPs

Responses are processed by AI and organized into clean, formatted SOPs — step-by-step procedures, troubleshooting guides, vendor contacts, onboarding checklists. Every document gets a consistent structure your team can actually use.

03

You get a branded, live manual

Your operations manual is delivered as a clean, searchable web app — branded to your company. Share it with new hires, reference it on service calls, and update it as things change. Monthly subscription keeps it current.

AI-powered extraction

Employees answer prompts via voice or text. AI pulls out the steps, exceptions, and context your team actually needs — not generic templates.

Searchable web manual

Your manual isn't a PDF that collects dust. It's a searchable web app your team can navigate in seconds — during onboarding, on a service call, or when something breaks.

Monthly updates included

As your processes change, we update the manual. No extra project, no re-onboarding. Your manual stays current because your business does.

Branded to your business

The manual shows your logo, your color scheme, your company name. When you hand it to a new hire, it feels like your company's knowledge — not a generic template.

Trades and verticals, first

Built for HVAC, restaurants, medical offices, real estate agencies — businesses with repeatable processes, high turnover, and real knowledge-loss risk. One vertical at a time.

Zero disruption to your team

Employees answer prompts asynchronously — no meetings, no training sessions, no time away from their actual work. Knowledge extraction that fits into their day.

AI finally makes knowledge extraction affordable

For decades, documenting SMB operations required expensive consultants or painful manual work. AI changes that — knowledge can be extracted, structured, and maintained at a fraction of the cost.

Most business owners don't know how to build this themselves. They're not looking for another tool — they're looking for a result: a complete operations manual, built for them, kept current.

That's what OpsIQ delivers.

~$250/mo
vs. $3,000–10,000 for a consultant-written manual. Monthly updates included.
Days, not months
AI extracts knowledge faster than any consultant. Light human review ensures quality.
350 customers
at $250/mo = $1.05M ARR. Focused sales in one vertical gets you there in 2–3 years.

Stop losing money every time someone hands in their notice.

The knowledge your business runs on shouldn't live in one person's head. OpsIQ builds your operations manual — automatically — so your business works without depending on any single person.